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May 2013

Copywriting Master Formula by Robert Stover

Hold on to your hats, this is going to sound complicated but it’s worth putting the little grey cells to work by understanding the Copywriting Master Formula.

What I particularly like is that it has the buyer’s decision making model at its centre and how, through copy, you can help the prospective customer make a sensible decision.

Getting into the buyer’s mind is a very sensible way to think about copywriting and is a very different approach to something like AIDA (Attention – Interest – Desire – Action) that will talk about first creating great headlines to attract attention by interrupting the buyer.

The Formula

It was developed and promoted by copywriter Robert Stover.

Copywriting Master Formula

What do the letters stand for? [continue reading…]

in 3 – Your Strategic Positioning, Small Business Training Programs

Many business owners want to improve their marketing:

  • They want to attract more qualified leads.
  • Convert more leads into paying customers.
  • Resell to existing and old customers

A fundamental way to improve any activity is by using the Stop Start More Less Process

I have already looked at how this can be applied to how you can improve the way you manage your time to get more achieved.

>>> The Stop Start More Less Matrix For Time Management

The same principles also apply to differentiating your products and services cost effectively.

>> The Stop Start More Less Process For Differentiation Of Products And Services

And in this article, I explain how the process can improve your marketing results.

What Is The Stop Start More Less Process And How Does It Apply To Marketing? [continue reading…]

in 4 – Lead Generation

What Are Key Performance Indicators Or KPI?

There is a lot of talk about key performance indicators or KPI for short but what does the phrase really mean?

What Are KPI?

Wikipedia start with this definition:

“A performance indicator or key performance indicator (KPI) is a type of performance measurement.”

I think you knew that didn’t you. It’s an unhelpful definition.

We can do better than that.

Webopedia (link now forbidden) says

“KPIs, or key performance indicators help organizations achieve organizational goals through the definition and measurement of progress.”

In his blog article, Rob Petersen quotes twelve experts on their definitions.

These are the two that I like best are: [continue reading…]

in 1 – Your KPI

Sending your direct mail letter to the right people is even more important than the quality of the copywriting and even the offer in the sales letter.

The wrong people don’t want or need what you sell.

What Should You Look For When Buying A Mailing List?

Here are a few questions to ask.

  • How old is the list?
  • How is the mailing list refreshed and how often? People move, die etc.
  • What is done to check the accuracy of the data on the list?
  • What extra information do they hold? Sadly very little information needs to be filed at Companies House by small companies.
  • Are there any guarantees on the data?
  • How often can use the data on the direct mailing list? Some lists are sold for one-off use.
  • How is the data is delivered? You want the information to be ready in digital form.
  • How consistent is the format of the information so that it is ready to use? I’ve seen too many lists that are obviously compiled by disinterested college kids on a lowly paid holiday job with no regard to common practice. Names and addresses all in capitals. Addresses combined on to one line or split across multiple lines inappropriately.

Can You Put Your Own Mailing List Together?

The most responsive mailing lists are likely to come from your own contacts:

  • current customers
  • past customers who have stopped buying – data needs to be checked in case they have moved away
  • prospects who enquired but didn’t convert – again the data needs to be checked
in 4 – Lead Generation

How do you know if there is a problem in a business?

The Two Big Symptoms That Indicate Serious Problems In A Business

The two main symptoms:

  • Profitability Is Bad
    .
    If your business is making little profit or losing money, there is clearly one or more underlying problems in the business and they need to be fixed.
    .
    If this is a problem for you, you should look at my Quick Profits Coaching service.
    >>> http://businessdevelopmentadvice.com/blog/my-services/quick-profit-coach/
    .
  • Cash Flow Is Bad [continue reading…]
in Business Problems And Mistakes

Two Step Lead Generation And Conversion

When putting together a marketing campaign, you need to be clear on how many steps you expect to take to create a customer.

In the Seven Step Guerrilla Marketing Plan, I emphasis the importance of knowing what you want customers to do so that you can make your marketing more intentional.

>>> The Guerrilla Marketing Plan – 7 Sentences To Marketing Clarity

There are three main lead generation and conversion techniques:

  1. One step lead generation – sell at the first contact
  2. Two step lead generation – offer something free to get interested people to raise their hands and admit their interest and then convert them into paying customers.
  3. Three step lead generation – use the two step process but with a low price purchase to weed out the buyers from the browsers.

One Step Systems To Create Sales

Here your aim is to create a lead (a person interested in buying) and convert that person into a customer in one go.

This is classic mail order territory although the marketing message can be delivered by direct mail, space advertising in newsletters and magazines or TV commercials. [continue reading…]

in 4 – Lead Generation, 5 – Lead Conversion

The Stop Start More Less Matrix For Time Management

Today I want to introduce you to one of the most important business improvement ideas I know about – the Stop, Start, More Less matrix, grid or process.

I will be writing about how this process can be used to improve your marketing…

>>> The Stop Start More Less Process For Lead Generation

and for strategic differentiation and creating cost effective customer value..

>>> The Stop Start More Less Process For Strategic Differentiation And Customer Value

but today I want to focus on its use in helping you with time management.

Why Don’t Business Owners Make The Improvements They Want?

[continue reading…]

in 2 – Your Inner Game

Network and Find People Who Can Help You

This is the sixth marketing tip in a series based on

>>> Being Good At Marketing Isn’t A Nice-If But A Must Have

Marketing Tip 6 – Network and Find People Who Can Help You And You Can Help

You may not be a networking natural but it’s important to get out and about and mix with different people.

Partly that’s because running a business can be lonely. You may be on your own for many hours at a time so it’s good to build up a support system.

Who Should You Network With? [continue reading…]

in 4 – Lead Generation

The Brain Audit By Sean D’Souza – 5 Stars

The Brain Audit : Why Customers Buy
(And Why They Don’t) by Sean D’Souza

Book Review rating – 5 Stars

The Brain Audit by Sean D’Souza is an excellent book about creating a compelling sales message that appeals to your buyers brains without resorting to sleazy tactics.

The Red Bags Metaphor

At the beginning of the book, Sean sets up his copywriting system with a powerful metaphor.

Imagine going to the airport with seven bags and checking them in. You get on the flight and land. After passport control you make your way to the luggage carousel or conveyor belt.

Sean’s question is…

“When do you walk away?” [continue reading…]

in 3 – Your Strategic Positioning, 4 – Lead Generation, Best Business Books

Tested Advertising Methods by John Caples

Book Review Review – 5 Stars

Tested Advertising Methods : Fifth Edition by John Caples and revised by Fred E. Hahn is considered to be a direct response marketing classic.

John Caples was a naval engineer turned advertising man, and like all engineers, he thrived on feedback and analysis.

The only thing that interested him was advertising that sold and he systematically tested small changes to see if he could find things that worked even better.

The great thing about testing when it’s done properly is that, whatever the results, there are lessons to be learnt. [continue reading…]

in 4 – Lead Generation, Best Business Books