The Evaporating Cloud for conflict resolution is perhaps the most difficult of the TOC Thinking Processes.
This is because it forces you to challenge your basic beliefs about a situation, or more contentiously, to challenge the beliefs of someone else.
What better place to start than a 2 minute video featuring Eliyahu Goldratt, the genius behind the Theory of Constraints and the thinking processes.
Next we have an 8 minute video from a TOC study course on problem solving. I’ve skipped videos 1 and 2 of this sries to go straight into the evaporating cloud.
Next is the subsequent video in the same course which looks at testing the logic in the cloud.
Moving on to the following video, which looks at challenging the assumptions.
If you prefer to read, The Logical Thinking Process by William Dettmer is excellent.