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May 2013

Cash Flow Problems – Their Causes And Solutions

If you’re a business owner, it won’t have taken long for you to appreciate why there is so much talk about the importance of cash flow in any business start-up books you may have read.

>>> Why Cash And Cash Flow Are Important

You’ll have found that it is easy to spend money but much more difficult to make sales and to collect the cash when it’s due to be paid.

In this article I’m going to look at:

  • How businesses get into cashflow difficulties
  • How cashflow problems can be fixed

[continue reading…]

in 1 – Your KPI, Business Problems And Mistakes

Marketing and sales can be split into two activities:

  • Generating leads
  • Converting the leads into sales orders and customers

Is this where marketing and sales divide with the marketing staff responsible for generating leads and the sales department responsible for turning the leads into money?

Sometimes it is but often a lot of conversion can be done in the marketing.

This article will focus on the conversion side of the process but if you want to first look at lead generation, I recommend the following:

>>> Understand The Customers In Your Market And Find Unexploited Opportunities

>>> How To Help Prospective Customers Find Your Business

>>> Where To Promote Your Business To Your Target Customers

>>> Reach Out To Your Target Customers

The Basic Principles Of Lead Conversion [continue reading…]

in 5 – Lead Conversion

How To Reach Out To Your Target Customers

This is the fifth marketing tip in a series based on

>>> Being Good At Marketing Isn’t A Nice-If But A Must Have

Marketing Tip 5 – Outreach Marketing – Reach Out To Your Target Customers

If you have done your market research,

>>> Understand The Customers In Your Market And Find Unexploited Opportunities

you should be in a good position to start a proactive outreach marketing campaign to contact your target customers.

The two main direct response methods that small businesses can easily use are:

  • Direct mail and email
  • Telemarketing

[continue reading…]

in 4 – Lead Generation

10 Requirements For A Good Advertising Slogan

Back in 2009 I found a way of assessing how good an advertising slogan is against ten criteria. It’s a system from

http://www.adslogans.co.uk/pages/slogananalysis.html called Sloganalysis®

An advertising slogan may be your USP or Irresistible Offer in its entirety or it can b a touchstone that expresses one of more core elements of your brand that you believe are important to customers.

>>> What Is A USP?

>>> What Is The Irresistible Offer And How Do You Make One?

[continue reading…]

in 3 – Your Strategic Positioning

Customer Lifetime Value And Why It Is Important

In this article we are going to look at possibly the most important concept and key performance indicator in any business, the customer lifetime value (CLV).

You will see the concept also referred to as:

  • The lifetime value of a customer (LVC)
  • The marginal net worth of a customer (MNW)

The Definitions Of Customer Lifetime Value

It is a KPI that explains how much a customer on average is worth to a business of its entire relationship.

You will see some people refer to it in terms of sales revenue.

This is wrong and misleading. It can cause you to make the wrong decisions about attracting and retaining customers. [continue reading…]

in 1 – Your KPI, 6 – Revenue Regeneration

Before you dive into buying particular marketing media, it’s well worth thinking about where your target customers can see and hear your marketing message.

Your message will usually be some kind of direct response offer but can be brand name exposure or even something creative like a competition or survey.

You want:

  • Relevance – to get your marketing message in front of the right people.
  • Reach – to get it in front of as many of your target audience as possible.
  • Impact – to deliver your message in a way that’s hard for people with the specific problem, want or need that you satisfy, to ignore.
  • Cost  and effectiveness – you want a big bang for your buck.

[continue reading…]

in 4 – Lead Generation

Break Even Point Analysis is a very simple to understand financial model of a business which I believe every business owner should understand.

It can be quickly used to help guide business decisions that will impact on the financial performance of the business.

When I have taught this idea to business owners and managers in Finance For Non-Financial Managers courses, the people have been amazed at how the financial fog lifts and things start to make sense.

A Quick Summary Of Break Even Point Analysis

A business is said to break even when it operates at a sales level that neither makes a profit or loss.

The two big issues to focus on are:

  • Costs can be split into two categories – those that vary directly with sales volumes and those that are fixed over a short time period.
  • Contribution margin rather than sales revenue is the real income of a business.

The Break Even Point Formula which calculates the break even point is:

Fixed Costs
Contribution % or Contribution per unit [continue reading…]

in 1 – Your KPI

How To Help Prospective Customers Find Your Business

This is the fourth marketing tip in a series based on

>>> Being Good At Marketing Isn’t A Nice-If But A Must Have

Marketing Tip 4 – Search Marketing – How To Help Your Prospective Customers Find Your Business

Ask yourself where prospective customers will look to find out more about their problem, potential solutions and possible suppliers.

How can you encourage them to call you and not your competitors?

You’ll find out when you read the rest of the article.

Will Your Prospective Customers Look In The Yellow Pages?

How can you make your advert stand out and encourage a prospect to call you? Your advert is surrounded by all your competitors, all shouting for attention so it has to connect with what your customers want. [continue reading…]

in 4 – Lead Generation

Financial Foreplay by Rhondalynn Korolak – 5 Stars

Financial Foreplay: Whip Your Business
Into Shape – Take Home More Cash
by Rhondalynn Korolak

Book Review Rating – 5 Stars

Can you make finance and accounting sexy?

Author Rhondalynn Korolak does an excellent job in her book.

This is not your average, very dry and boring finance for non-financial managers book.

As the title suggests, there is a frisson to the way she educates you on the need for more effective financial control in your business.

The Approach Used In The Book

The training is delivered in a charming and easy to read way. [continue reading…]

in 1 – Your KPI, Best Business Books

Your Marketing Calendar – What, When, Where, Who

Marketing Planning can be broken down into two stages:

  • What you want to achieve and how you intend to make it happen.
  • What marketing activities will you do when.

The first stage is covered very well in a short, powerful marketing plan.

>>> The Guerrilla Marketing Plan – 7 Sentences To Marketing Clarity

The second stage is when you get specific about what you will do in your Marketing Calendar.

What Is A Marketing Calendar? [continue reading…]

in 4 – Lead Generation